The Portland Housing Center (PHC) takes the financial privacy of its customers very seriously. This notice describes our policy regarding the collection and disclosure of personal non-public information. Personal non-public information, as used in this notice, means information that identifies an individual personally and is not otherwise publicly available information. During the course of processing your application, we accumulate non-public personal information from you and from other sources about your income, your assets, and your credit history in order to allow PHC (a lender) to make an informed decision about granting you credit.

Information We Collect

We collect personal non-public information about you to support our lending operations, financial counseling, and to aid you in shopping for and obtaining a home mortgage from a conventional lender. We collect personal non-public information about you from the following sources:

• Information that we receive from you on applications or other forms;
• Information about your transactions with us, our affiliates, or others; and
• Information we receive from a consumer credit reporting agency.

Information We Disclose

We may disclose the following kinds of personal non-public information about you:

To Whom We Disclose

We may disclose personal non-public information about you to the following types of third parties:

• Financial service providers, such as companies engaged in providing home mortgage or home equity loans;
• Other entities, such as nonprofit organizations or other non-financial companies involved in community development that may be assisting you in your home purchase; and
• Other non-financial companies such as Housing and Urban Development (HUD); Oregon Housing and Community Services (OHCS); City of Portland, Bureau of Housing and Community Services (BHCD); Housing Authority of Portland (HAP); Neighborhood Reinvestment Corp.; and Neighborhood Housing Services of America (NHSA), but only for program review, auditing, research and oversight purposes.

We may also disclose personal non-public information about you to third parties as permitted by law.

Confidentiality and Security

We restrict access to non-public personal information about you to our employees who need to know that information to provide products or services to you, including underwriting and servicing of loans, making loan decisions, aiding you in obtaining loans from others, and financial counseling. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your personal non-public information.

We do not disclose customer information to companies that perform marketing services on our behalf, or to other financial institutions with which we have joint marketing agreements.

PRIVACY CHOICES

Directing Us Not to Make Disclosures to Unaffiliated Third Parties
If you prefer that we not disclose personal non-public information about you to unaffiliated third parties, you may opt out of those disclosures, that is, you may direct us not to make those disclosures (other than disclosures permitted by law). You may opt out as follows by requesting so in writing:

• Limit disclosures of personal non-public information about me to unaffiliated third parties other than nonprofit organizations involved in community development.
• Limit disclosures of personal non-public information about me to nonprofit organizations involved in community development that are used only for program review, auditing, research and oversight purposes.

If you want to opt out, that is direct us not to make disclosures about your personal information (other than disclosures permitted by law) as described in this notice, request and complete a Privacy Choices Form and mail the form in a stamped envelope to:
Portland Housing Center
3233 NE Sandy, Blvd. Portland, OR 97232

Please allow approximately 30 days from our receipt of your Privacy Choices Form for it to become effective. Your privacy instructions and any previous privacy instructions will remain in effect until you request a change.

If more than one person has applied jointly, any one applicant acting on behalf of all may direct us not to share the personal non-public financial information of all of the borrowers with third parties that are not our affiliates. Co-borrowers may not opt out individually.